Conflict Resolution Services

At From the Heart, every service is tailored with care, intention, and clarity. Here’s what you can expect:

Restorative Mediation

• Begins with individual meetings for each participant to share their story, reflect on what’s most important to them, and prepare for the mediation process. 

• Once all participants are ready, we coordinate a 2-hour joint mediation session.

• The mediation starts with a brief overview of the process and the establishment of our communication agreements.

• Each participant shares their perspective, followed by guided dialogue to explore the underlying values, emotions, and needs at the heart of the conflict. This is a collaborative process where participants generate their own solutions for moving forward together. 

• The mediation concludes with formal or informal agreements that outline next steps.

Conflict Coaching

• Begins with an individual meeting for us to explore the history of the conflict, your current concerns, and your ideal coaching and conflict outcomes.

• We'll discuss tools and strategies to navigate conflict with confidence and purpose, even if the other participant isn't engaged in the process.

• Coaching helps you reflect deeply on your own needs and approach, build emotional resilience, and take meaningful steps forward, regardless of the other participant's involvement.

Dialogue Facilitation

• Begins with individual meetings for key participants to share their intentions and vision for the dialogue.

• Once all participants are ready, we coordinate a 2-hour facilitated dialogue session.

• Participants are guided through structured, intentional conversation—sharing lived experiences, expressing needs, and uncovering new understandings.

• This includes opportunities for reflection, active listening, and collective problem-solving, including the identification of specific agreements or next steps.

• Dialogue facilitation is recommended for larger groups, organizational teams, and community-based conflicts.

I primarily work through The Center for Family Resolution. If you require flexible payment options or have related questions, contact 970-480-7411 or libby@conflictfromtheheart.com. I do my best to ensure my restorative conflict resolution services are accessible and relevant to all.