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So, You’re Facing Conflict. Now What?
So, You’re Facing Conflict. Now What?
Conflict can feel overwhelming, but at From the Heart, I see it as a sign that something matters to you—whether it's a relationship, a value, or a deeply held belief. Conflict arises because we care, and when approached with empathy, curiosity, and intention, it can become a powerful force for connection, healing, and transformation.
How I Help
How I Help
I offer trauma-informed, relational, and strengths-based conflict resolution services, including:
Whether you're navigating a family transition, rebuilding trust in a partnership, or fostering open communication in your organization, From the Heart provides a compassionate, approachable, and collaborative path through conflict.
Who I Am
Who I Am
From the Heart was founded by Libby Jacobson, an experienced mediator, social worker, and conflict resolution professional. With Master’s degrees in Social Work and Conflict Resolution, and a background in clinical therapy, victim advocacy, and restorative justice, I bring heart, skill, and insight to every mediation.
My name “Libby” comes from the Hebrew word for "heart”—a reflection of my continued commitment to heart-centered interactions.
From the Heart isn’t just about resolving conflict. It’s about restoring relationships, reclaiming your voice, and moving forward with purpose.
Why Choose From the Heart?
Why Choose From the Heart?
When conflict arises, many of us turn to therapy or the legal system. Restorative mediation offers a third path—one that’s structured, short-term, and focused on creating agreements that strengthen relationships.
Mediation at From the Heart is:
Relationship-Focused & Solution-Oriented: I make space for emotions while also helping you establish clear, actionable next steps.
Restorative, Not Punitive: I center accountability, empathy, and long-term understanding—not blame.
Flexible & Empowering: You decide what’s right for you. I guide the process, and you stay in control of the outcome.
Clear & Actionable: If you choose, mediation can result in a written agreement that provides commitment and accountability. In Colorado, this can serve as a legally binding contract and may be enforceable in court. (Enforceability varies by state—consult an attorney if needed).
Communication Agreements
Communication Agreements
Communication agreements are used in every process to support productive, respectful conversation, and are co-created with participants.
Here's our HEART template:
H: Honor your truth as well as others’
Speak from your own experience without seeking to blame or prove.
Respect that others’ truths likely differ based on their lived experiences.
E: Extend empathy and compassion
Offer patience and grace to yourself and those around you.
Be mindful that strong emotions indicate that something is important to you.
A: Actively listen to understand
Listen to learn, not to argue or respond.
Make space for all voices in the room.
R: Respond with respect
Disagree without being disrespectful—challenge ideas, not people.
Lean into discomfort as an opportunity for growth.
T: Take it in & take it with you
What’s said here, stays here. What’s learned here, leaves here.
Step away if needed and return when ready to engage with presence and intention.
Contact 970-480-7411 / libby@conflictfromtheheart.com to schedule a free consultation
From the Heart: Restorative Conflict Resolution, LLC
libby@conflictfromtheheart.com
970-480-7411
Denver, Colorado
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